Telephone numbers showing

Number of posts: 30 Registration date: 2008-10-14

Hi, Merry Christmas
Can anyone tell me how to stop an account number being changed to a telephone number. The account no starts 004***** and appears as GB +44 **** Call This contains illegal characters and prevents me from doing inter account transfers. I have removed Skype and messenger from start up to no avail
Here's hoping

Subject: Re: Telephone numbers showing Sat Dec 20, 2008 7:49 pm

Any chance of a bit more info, such as what program are you trying to use when it changes.
Or when is this actually happening.

_________________
If it ain't broke.
Don't fix it.

Number of posts: 30 Registration date: 2008-10-14

Hi Programme in use is IE7 and this no appears throughout

This is my start up list

Located: HK_LM:Run, Adobe Reader Speed Launcher
command: "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
file: C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
size: 39792
MD5: 392845E8D49B5F0E81AAC4D795000A8C

Located: HK_LM:Run, DiskeeperSystray
command: "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
file: C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe
size: 221184
MD5: B4C79D535C0BEF9C47D698FBDFB603C9

Located: HK_LM:Run, egui
command: "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
file: C:\Program Files\ESET\ESET Smart Security\egui.exe
size: 1447168
MD5: 6325C5AFF7900930F54C653F6F25293E

Located: HK_LM:Run, IntelliPoint
command: "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
file: C:\Program Files\Microsoft IntelliPoint\ipoint.exe
size: 600896
MD5: C657EAFC69660FBEE917F6616DE360E4

Located: HK_LM:Run, itype
command: "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
file: C:\Program Files\Microsoft IntelliType Pro\itype.exe
size: 576320
MD5: 1728321AEC4B372BB7AB46853F826879

Located: HK_LM:Run, LogitechCommunicationsManager
command: "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
file: C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
size: 565008
MD5: C68BD48274B8C6E4401CF9F71A0CA4BD

Located: HK_LM:Run, LogitechQuickCamRibbon
command: "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
file: C:\Program Files\Logitech\QuickCam\Quickcam.exe
size: 2407184
MD5: CB619A546FCCBD72A2E9A7F3E0B22907

Located: HK_LM:Run, NeroFilterCheck
command: C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
file: C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
size: 153136
MD5: 8112D0DACAE746290FC87B3A980FA719

Located: HK_LM:Run, NvCplDaemon
command: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
file: C:\WINDOWS\system32\NvCpl.dll
size: 13574144
MD5: 89C7169D6161D98585880E3079D721F3

Located: HK_LM:Run, NWEReboot
command:
file:
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: HK_LM:Run, PinnacleDriverCheck
command: C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
file: C:\WINDOWS\system32\PSDrvCheck.exe
size: 406016
MD5: 39D31D333C39CAA9A13B738804B43284

Located: HK_LM:Run, Ptipbmf
command: rundll32.exe ptipbmf.dll,SetWriteCacheMode
file: C:\WINDOWS\system32\ptipbmf.dll
size: 118784
MD5: 8CEADAF5628EDBE232E0C6E905DA77E8

Located: HK_LM:Run, RTHDCPL
command: RTHDCPL.EXE
file: C:\WINDOWS\RTHDCPL.EXE
size: 16270848
MD5: EABE00B18DCBEAB7D5B3823FD371F008

Located: HK_LM:Run, Alcmtr
command: ALCMTR.EXE
file: C:\WINDOWS\ALCMTR.EXE
size: 69632
MD5: 8B4CBBA1EA526830C7F97E7822E2493A

Located: HK_LM:Run, InkSaver
command: C:\Program Files\InkSaver\InkSaver.exe hide
file: C:\Program Files\InkSaver\InkSaver.exe
size: 458752
MD5: 2A3E81672CCE3801A37907D688841A7C

Located: HK_CU:Run, ChoiceMail
where: S-1-5-21-3574503356-287371960-2108794374-1007...
command: "C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe"
file: C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe
size: 5230592
MD5: 9FBAD3BE7D2F0BD4D0D8E4D7344CDC73

Located: HK_CU:Run, ctfmon.exe
where: S-1-5-21-3574503356-287371960-2108794374-1007...
command: C:\WINDOWS\system32\ctfmon.exe
file: C:\WINDOWS\system32\ctfmon.exe
size: 15360
MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3

Located: HK_CU:Run, OpAgent
where: S-1-5-21-3574503356-287371960-2108794374-1007...
command: "H:\Program Files\Omnipage\OpAgent.exe" /agent
file: H:\Program Files\Omnipage\OpAgent.exe
size: 143360
MD5: 67A591E227ADBAE27B8B42E9799787BF

Located: HK_CU:Run, swg
where: S-1-5-21-3574503356-287371960-2108794374-1007...
command: C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
file: C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
size: 68856
MD5: E616A6A6E91B0A86F2F6217CDE835FFE

Located: Startup (common), Macro Express 3.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: H:\Program Files\Macro Express3\MacExp.exe
file: H:\Program Files\Macro Express3\MacExp.exe
size: 3160064
MD5: 59E39E79053AC26870CA0EB1E02769CD

Located: Startup (common), NkbMonitor.exe.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: H:\Program Files\NkbMonitor.exe
file: H:\Program Files\NkbMonitor.exe
size: 118784
MD5: 4AD639E7F84A4EA958AFBA2624B659F3

Located: WinLogon, crypt32chain
command: crypt32.dll
file: crypt32.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, cryptnet
command: cryptnet.dll
file: cryptnet.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, cscdll
command: cscdll.dll
file: cscdll.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, dimsntfy
command: %SystemRoot%\System32\dimsntfy.dll
file: %SystemRoot%\System32\dimsntfy.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, ScCertProp
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, Schedule
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, sclgntfy
command: sclgntfy.dll
file: sclgntfy.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, SensLogn
command: WlNotify.dll
file: WlNotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, termsrv
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, WgaLogon
command: WgaLogon.dll
file: WgaLogon.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, wlballoon
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

confused

Subject: Re: Telephone numbers showing Mon Dec 22, 2008 8:35 am

Hi Albie,

In what circumstances is this happening? Is when you fill forms in on line?
Does it happen on any form, any site - or is it a specific web site?

Are you using a program such as RoboForm to fill in web log-ins etc? If so, look at how your personal details are stored.

More details of the circumstances is needed - I don't think this is due to IE7.

_________________

I realised I was dyslexic when I went to a toga party dressed as a goat.

Number of posts: 30 Registration date: 2008-10-14

Hi Dave
Lloydstsb internet banking website, I believe it is only the one number involved and it appears in the GB* form with no action by myself with no action by myself. I feel that it is due to the account number starting with 00 the other account which only starts with a single 0 is unaffected. even on the summary page the GB error occurs. I don't use roboform for this site

Albie

Number of posts: 30 Registration date: 2008-10-14

Hi I've now tried the same site on my laptop using XP Home, both with and without Roboform, and the problem does not arise, a lot more comparisons between the two set ups are needed
Albie

Subject: Re: Telephone numbers showing Mon Dec 22, 2008 12:07 pm

I have no idea what it could be Albie, but you have narrowed it down and proved it's something to do with your PC. Perhaps a call to the bank's Internet help-desk might be worthwhile? Might be they've had other customers with a similar problem.

_________________

I realised I was dyslexic when I went to a toga party dressed as a goat.

Number of posts: 30 Registration date: 2008-10-14

Thanks Dave, I must finish packing we are off to my daughter in France tomorrow for the festive season

All the brst Albie

Subject: Re: Telephone numbers showing Mon Dec 22, 2008 2:23 pm

Hi albyefield

As Dave says, I also think a call to the bank is the way forward and hopefully they can shed some light into the problem

If it had been that you were storing the number in a database then it could have been the the cell format that was causing the problem, "but not" with the way you have now described it.

Although it would be a incorrect number, have you tried with just a single 0 (zero)?

_________________
If it ain't broke.
Don't fix it.

Number of posts: 30 Registration date: 2008-10-14

Hi
I don't enter the number it comes from the bank and somehow gets changed Question

Subject: Re: Telephone numbers showing Mon Dec 22, 2008 2:57 pm

albyefield wrote:

Hi
I don't enter the number it comes from the bank and somehow gets changed Question

Do you mean it gets inserted automatically?
Do you use AutoComplete for personal information in Internet properties?

If yes, then you need to clean out the "AutoComplete" history from within:-
"Control Panel > Internet Properties > Content > AutoComplete"

Hopefully that might resolve the issue.

_________________
If it ain't broke.
Don't fix it.

Number of posts: 30 Registration date: 2008-10-14

Hi,
I've done that but the problem remains, there is a process running somewhere that changes it , momentarily the correct number shows but only for a split second and then it changes.
I'm going to snapshot my running processes and ask if any of those couldbe cxausing the problem

Albie

Subject: Re: Telephone numbers showing Mon Dec 22, 2008 3:40 pm

Although I don't know too much about the problem, so hopefully someone else can help, but it sounds as if it's a "encryption" problem.

_________________
If it ain't broke.
Don't fix it.

Number of posts: 30 Registration date: 2008-10-14

Here are my snapshots

Maybe this will shed some light

Albie

Subject: Re: Telephone numbers showing Mon Dec 22, 2008 5:41 pm

There's nothing in those processes that should cause any problems Albie.
The only thing that you could say is peculiar to your system is the Intellitype keyboard you have. Wouldn't have thought that would cause it though.

Do you have another keyboard you could connect up temporarily to 'prove' it?

_________________

I realised I was dyslexic when I went to a toga party dressed as a goat.