Friends, not sure if this is the section in which to post this question but here goes,yesterday I downloaded itunes and after installation every time I click on the icon it informs me that the "My Music" folder does not exist and cannot be created!

This is true, I removed the "My Music" folder just to have a folder named "Music" on an external HD. (There was very little room left on my (D) drive to allow more music and photographic downloads)

2 days ago I installed a new printer which somehow changed the location of my external HD from (H) to (I) which has complicated other matters as well. Nevertheless, I have removed the programme for itunes so that I could gain further information about the music folder before I download again!

Would it be sufficient to make a new folder titled "My Music" or rename the original folder? Or do I have to inform the software somehow as to the location of a file that is to be used in this context?

Any advice would be welcomed, Peter

I would have thought that within the I Tunes software settings you should be able to change the default folder.
(I never used it myself)
Creating a new one should work.
Is your hard drive always on or do you plug it in or turn it on as needed?
That will have something to do with it I guess.Has the printer took the letter H?
I don't know how as it's not a drive?
But it stands to reason that's what's happened.
Go to disc management(it's in administrative tools/computer management) and see if it lets you change it back to H while your printer is on.

We have 2 different problems here.
1. Drive icons changing because of installing a Epson RX400 with built-in memory card reader (which = a new drive)

2. iTunes software not working properly.

1. You may find this a ongoing problem unless you just accept the new default drive settings.
(When either the external drive and/or the printer is turned on, each will fight to gain control of a drive letter, but only time will tell if it's going to create any further problems)

2. As previously mentioned, directing the software to the "Music" folder should solve the problem, by checking the settings of the program.

[/quote]
1. More-so if the new printer has a built-in card reader and, if the external drive was turned off when the printer was installed, then yes, drive letter may be changed around as the printers' card reader selected the first empty drive letter which was previously your external drive.
[/quote]
Ahh of course the card reader
never thought of that.

Things as they stand now!

I had to uninstall Norton Anti-virus to do a System Restore which gave me the "My Music" folder that I had had originally, which contains all the folders pertaining to itunes from the original download.

I have renamed my external HD back to (H) but.......

Reinstalling the itunes software results in it giving me the same message : "My Music" folder does not exist and cannot be created!

Regards, Peter.

Unfortunately I don't have iTunes on my PC so can't check any of it's settings, but are you "doubly" sure there is no setting in it's control/settings panel to tell it where the default folder is to be?

As for getting things working, I would suggest concentrating one one thing at a time and possibly leaving drive letters to whatever they default too to start with (for the time being at least)

You may have to do another system restore prior to when you first started installing either the Printer, External HDD or iTunes.

Unfortunately system restore "does not" remove or replace all of the registry items to the same date as a restore point, so some previous data of attempted changed may remain, so you may also need to try a good registry cleaner before re-starting any of the above installs.
Check to see if you have any registry backups prior to the problems you are now encountering.

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edit:
typo
kave should be have

There's obviously messed up reg keys

Was iTunes working prior to this and had it made a library of your music files?

I take it you have you music backed up so a reinstall will not be an issue?

I would uninstall iTunes, (now that the system restore has been done) use the likes of free Revo uninstaller which cleans up a lot more the left over files/folders.... reboot the pc and download/install iTunes afresh.

http://www.revouninstaller.com/

You could also run the free reg cleaner Eusing before re-installing ... its not too harsh and makes a simple backup before removing anything, so if you feel somethings not right after running just click to restore;

http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm

I've been using "Eusing" with it's default settings for some time now and have not had any problem that I am aware of.

Also Ccleaner, again using it's default settings "most of the time" without any problems.

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edit
Just tried RevoUninstaller for the first time and must say it's more than what I thought it was going to be "for the better that is"
Especially the "Junk File" remover, which found quite a few files on my PC which I know are junk files, one gets created and left in the files corresponding folder each time I open certain programs.
(In the past I used to have them set a being "Hidden Files" because they used to get on my nerves, now I can just remove them all when I feel like it)

However, in the "Options" Junk Files Remover, make sure you tick the box "Remove Files to the Recycle bin"
(Just in case you need them again)

Thanks for the link Anne

I have just downloaded Eusing and tried it and according to its search facility I have 4,986 errors!

I do not think I shall be running it to fix the problems, the PC is running fairly well and I have decided I can live without itunes, hopefully 7digital will fulfill my requirements.

My whole system has been defragged and I have completed an sfc /scannow with the XP Pro disc, as said before I have also done a "System Restore". Added to this I have run Norton Anti-virus systen scan and a Spybot scan which resulted in nothing.

I do not know of anything else an ageing amateur can do further at this time apart from employing someone in the know, whom I cannot afford, to do a reformat!

Thanks to everyone for their input, I really appreciate the time and effort.

Regards, Peter.